Confused by the "IT vs OT" divide?

 

You aren’t alone. While Information Technology manages your business logic, Operational Technology keeps your production lines moving. When these two worlds don't speak the same language, your business loses visibility and efficiency.

 

 

Watch the 2-minute guide to IT/OT convergence

 

 

 

 
 

 

The conflict of disconnected systems

 

In many factories, the relationship is IT vs OT rather than IT plus OT. This lack of integration creates significant operational friction:

 

IT vs OT Manual Data Trap | Markem-Imaje

The Manual Data Trap

When OT equipment isn't talking to IT systems (like SAP or Oracle), operators must manually enter data twice; once at the machine and once in the ERP.

IT vs OT Costly Operational Errors | Markem-Imaje

Costly Operational Errors

Manual entry is responsible for approximately 20% of production mistakes, including incorrect packaging and printing errors.

 
 
 
IT vs OT Startup Bottlenecks | Markem-Imaje

Startup Bottlenecks

Without automated data flow from IT to OT, starting a production line requires manual entry of up to 12 different parameters, killing your throughput.

IT vs OT Blind Spots | Markem-Imaje

Blind Spots

Without real-time OT feedback, IT lacks visibility into finished goods stock and inspection results (good vs. bad parts), leading to supply chain delays.

 

 

Achieve seamless IT/OT convergence with CoLOS®

 

True IT/OT convergence is about bringing your two largest technology investments together into a single, synchronized flow of information. CoLOS® serves as the interface that translates enterprise logic into floor-level action. ​

 

IT OT Digital Link | Markem-Imaje

 

 

Bidirectional Data Flow

CoLOS® doesn't just push data down; it pulls real-time OT insights (such as weight, vision results, and pallet counts) directly back into your IT dashboards and BI tools. ​

Universal Interface

Our platform bridges the gap between IT standards (Webservices, JSON, MQTT) and OT protocols (OPC-UA, TCP/IP) to connect everything from your ERP to your robots.

Beyond the ERP

Convergence isn't limited to IT business systems; CoLOS® integrates your OT with MES, WMS, third-party databases, and even government tax systems. ​

 

 

Business continuity: protecting OT from IT downtime

 

The biggest risk in the IT vs OT relationship is that a failure in one can paralyze the other.

 

Eliminate Production Stops

If your IT server goes down for an upgrade or a connection is lost, CoLOS® ensures your OT floor keeps manufacturing.
 

Autonomous Operation

Factories can continue generating new orders and repeating production runs without an active ERP connection.
 

Automatic Reconciliation

Once the IT connection is restored, CoLOS® automatically syncs all data back to the enterprise, ensuring no loss of traceability. ​

 

 

Quantifiable ROI of IT/OT integration ​

 

Moving from a "vs" to a "unified" strategy delivers measurable improvements to your manufacturing KPIs:

 

IT/OT Integration Error Reduction | Markem-Imaje

 

20% Error Reduction

Eliminate the manual data entry mistakes that lead to waste and rework.

IT/OT Integration Accelerated Speed-to-Market | Markem-Imaje

 

Accelerated Speed-to-Market

Lines start with a single button press as IT data is instantly translated for OT equipment.

 

IT/OT Integration Real-Time Traceability | Markem-Imaje

 

Real-Time Traceability

Link finished goods to source materials in real-time, drastically reducing the cost and scope of potential recalls.

IT/OT Integration Supply Chain Visibility | Markem-Imaje

 

Supply Chain Visibility

Gain instant visualization of finished products within your IT systems as they leave the OT environment.

 

 

Modern standards for IT and OT​ ​

 

CoLOS® speaks the language of both worlds to ensure a perfect fit:

 

IT Protocols | Markem-Imaje

IT Protocols​

API, XML, RFC,Webservices, JSON,MQTT, and IDOC.

OT Protocols | Markem-Imaje

OT Protocols​

OPC, OPC-UA, ​TCP/IP, and ODBC.

 
 
 
IT OT Device Support | Markem-Imaje

Device Support​

Direct integration ​for scanners, coders, labelers, vision systems, scales, PLCs, and robots.

IT OT Enterprise Access​ | Markem-Imaje

Enterprise Access​​

View real-time production status via web browsers, mobile phones, and tablets.

 
 
 

 

 

Over 8,000 IT/OT integrations worldwide ​

 

Markem-Imaje is the global leader in delivering consistent IT/OT convergence at scale. We are the trusted partner for international brands that require 24/7 reliability across global production sites.

 

Proven Deployments

Our integration expertise is utilized by the world’s most demanding manufacturers, including a global consumer goods leader across 58 sites, a top-tier internation beverage producer across 46 sites, and a major world-leading soft drink company across 35 sites.​

 

Global Support

We provide a 24/7 global support mechanism, ensuring that your integrated IT/OT ecosystem never sleeps.

 
 
 

 

 

 

 

 
 
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