OOBCL 9232

OOBCL 9232

General information
Printer Serial Number *
Start up date *
Customer name *
Country *
Printer model *
IP Indice *
Umbilic length *
Software version *
Ink reference *
Ink batch number
Head position *
Head motion device * Yes No
Application type *
Printing speed
Number of product / min
Options *
Connection *
Service Engineer *
Service engineer e-mail address @markem-imaje.com
Additional e-mail address @markem-imaje.com
RECEPTION: SHIPMENT & PACKING CHECK
Did you make a Logistic Complaint ? Yes No
STARTING UP as per 9232 initial start-up instruction
Start up > 30 mn ? Yes No (from on/off to ready to print)
Enclosed the logfile(s)
Start-up time * :
PROBLEM DESCRIPTION
ERROR FAULT
NEP FAULTS
(Error code 0000 to 1000)
Codes:                 
Comments:
PRINTING FAULTS
(Error code 1000 to 2000)
Codes:                 
Comments:
PRINT HEAD FAULTS
(Error code 2000 to 3000)
Codes:                 
Comments:
INK CIRCUIT FAULTS
(Error code 4000 to 5000)
Codes:                 
Comments:
PRINTER FAULTS
(Error code 5000 to 6000)
Codes:                 
Comments:
No Print Yes
Bad printing quality Yes
Lock Up of printer Yes
Jet not centered in the gutter Yes
Unstable jet Yes
Canon blocked Yes
ELV / Valve Blocked Yes
Blockage Yes
Leakage Yes
Break of point setting problem Yes
Damaged part Yes
Specifications not met Yes
Accessories problem Yes
How did you fix the issue ?
Part exchanged Yes
Manual cleaning Yes
Manual unblocking Yes
by using:
Automatic "Ev maintenance sequence" Yes Number of times :
Automatic "Unblock gutter" feature Yes Number of times :
Break off point adjustement Yes
Other Yes
Part exchanged ?
Part exchanged reference
Part exchanged reference
Part exchanged reference
Part exchanged reference
Please return defective parts to your local Markem-Imaje office. They will then send them to Markem-Imaje BLV for investigation.
SALES REVIEW
Internal Complaint Yes
Difference between offer and customers need Yes
Remarks
Time for complete installation * :
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