Markem-Imaje provides technical services and support for its products to over 30,000 companies in 120 countries around the globe. Services include:
Customer Services
Markem-Imaje has a dedicated customer service team who deal with all consumables and spare parts ordering plus general queries.
Help Desk
Markem-Imaje provides local telephone assistance for all your Markem-Imaje products.A direct dial telephone number gives unlimited access to technical support. The help desk is manned by trained equipment and software engineers.
Service Contracts
Markem-Imaje offers a variety of maintenance programs that can be customised to meet your needs. These agreements optimise productivity and minimise total cost of operation thus increase profitability. Markem-Imaje will keep your coding equipment operating at optimum performance through regular service visits by our qualified engineers through the use of genuine spare parts and consumables.
Consumable Contracts
Consumable agreements can be tailor made to suit your requirements for inks, additives, labels and ribbons. These agreements reduce on-site storage of consumables, manage inventories and allow for significant volume discounts.
Training Courses
Basic and advanced product training courses for your operators are offered onsite at your premises and also at Markem-Imaje offices.
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Financing Options
Your company can manage its assets more effectively using Markem-Imaje financing solutions. From simple projects to sophisticated, large scale installations, Markem-Imaje can find a solution to meet your needs.
For further information about the above services, please e-mail uk@markem-imaje.com .